EzHire

Terms and Returns Policy

1. Introduction

Welcome to ezhire.co.za/ We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data in accordance with the Protection of Personal Information Act (POPIA) and applicable global standards.

2. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, business name.
  • Usage Data: IP address, device type, browser, access times, and pages viewed.
  • Cookies and Tracking: For improving user experience and analytics. You may disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

  • Display your business listing
  • Improve website performance and user experience
  • Communicate service updates or promotions
  • Comply with legal obligations
  • Enable ad-serving through platforms like Google AdSense

4. Third-Party Services

We may share limited data with trusted service providers (e.g., analytics, hosting, advertising) under strict data protection agreements. These may include Google AdSense and Google Analytics.

5. Your Rights

You may:

  • Request access to your data
  • Request corrections or deletions
  • Opt out of marketing communication
  • Disable cookies via your browser settings

6. Data Retention

We retain your data as long as necessary to deliver our services or comply with legal obligations.

7. Children’s Privacy

This website is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

8. Updates

We may update this policy from time to time. Please revisit periodically for the latest version.

9. Contact Us

For any privacy-related queries, email: support@ezhire.co.za

Overview

Our refund and returns policy is on condition that no information has been sent and therefore no work done to your profile. If 5 days have passed since your purchase, we can’t offer you a refund but you are more than welcome to change listing details.

To be eligible for change of details, your listing must be inactive and in processing stage.

Conditions of our providers

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Terms and Conditions

Effective Date: 7 August 2025
Website: https://ezhire.co.za / https://easy-hire.co.za
Operated by: Entity Deep (Pty) Ltd, Registration No. [2012/013332/07]

1. Introduction

Welcome to Ezhire.co.za. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the website.

Ezhire.co.za is operated by Entity Deep (Pty) Ltd, a private company registered in the Republic of South Africa.

2. Nature of the Platform

Ezhire.co.za is a service and equipment rental directory. We are not a service provider, agent, or intermediary. We offer advertising and listing services only.

All business transactions, payments, or disputes are between the customer and the service provider. Entity Deep (Pty) Ltd does not mediate, oversee, or take responsibility for service delivery or outcomes.

3. User Accounts and Listings

  • To list your business, you must provide accurate, current, and complete information.
  • You agree not to use false identities or upload misleading, fraudulent, or infringing content.
  • We reserve the right to suspend or remove listings that breach our terms or community standards.

4. Fees and Payments

  • Listings are charged at a fixed rate of R299 per annum.
  • Fees are non-refundable, except where required by law.
  • Listings may be subject to review before going live.

5. Content and Intellectual Property

  • You retain ownership of content submitted, but grant Ezhire.co.za a non-exclusive, royalty-free licence to use, reproduce, and display such content on the platform or social media platforms.
  • You must have the right to use any images, logos, or text submitted. Do not upload/send copyrighted material without permission.
  • Any copyright strike for images belonging to someone else will result in immediate removal of your account/listing.

6. Disclaimers and Limitation of Liability

  • We do not endorse or guarantee any business or service listed on our platform.
  • Ezhire.co.za and Entity Deep (Pty) Ltd are not liable for any loss, injury, damage, claim or dissatisfaction resulting from services listed on our website.
  • Use of the platform is at your own risk.

7. User Conduct

You agree not to:

  • Post illegal, harmful, or offensive material;
  • Impersonate others or misrepresent your business;
  • Attempt to hack, interfere with, or disrupt the platform’s functionality.

8. Termination

We reserve the right to terminate or suspend access to the platform without notice for conduct that violates these Terms.

9. Modifications

We may revise these Terms at any time. Continued use of the platform after changes indicates acceptance.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Disputes shall be subject to the jurisdiction of South African courts.

📑 DMCA / Intellectual Property Policy

1. Copyright Infringement Notice

We respect the intellectual property rights of others. If you believe that your work has been copied or used in a way that constitutes copyright infringement, please notify us.

Include the following in your notice:

  • A description of the copyrighted work.
  • The URL or listing where the infringement occurred.
  • Your full name, address, and contact information.
  • A statement that you have a good-faith belief the use is unauthorised.
  • A statement that the information in your notice is accurate.
  • Your signature (physical or electronic).

Send claims to:
📧 legal@ezhire.co.za
📮PO Box 2258, Pretoria 0082

2. Counter-Notice

If your content was removed and you believe this was in error, you may file a counter-notice with:

Your name, contact info, and a statement consenting to the jurisdiction of South African courts. questions related to refunds and returns.

Identification of the material removed;

A statement of good faith that removal was a mistake;